Effective Date: June 2025,
At Himalayan Trek Lobby, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023 of India.
By using our website or services, you agree to the terms outlined in this policy.
1. Scope and Applicability
This policy applies to all users who access our website, create an account, book a trek, or interact with us online or offline. It governs the processing of personal data collected during these interactions.
2. Information We Collect
We may collect the following types of personal data:
Identifiers: Full name, email address, contact number, mailing address
Booking and Account Information: Travel preferences, emergency contact details, payment details (processed through secure third-party gateways)
System and Usage Information: IP address, device type, browser information, session data, cookies
We only collect the minimum data necessary to provide our services.
3. Purpose of Data Collection
Your personal data is collected and processed for the following lawful purposes:
To create and manage your user account
To process trek bookings and payments
To send trip confirmations, updates, and alerts
To enhance customer service and provide relevant support
To improve website functionality and user experience
To comply with legal, tax, and regulatory obligations
To ensure your safety during treks (emergency contact, medical preparedness)
To send marketing communications and promotional offers (only with your explicit consent)
4. Consent and Choice
In line with the DPDP Act, 2023, your personal data is collected only after you give free, informed, specific, and unambiguous consent.
You have the right to:
Give or withdraw consent at any time
Access or update your data
Request correction or erasure of your data
Nominate a person to exercise your rights in the event of incapacity or death
To exercise these rights, you may contact our Data Protection Officer (DPO) using the details below.
5. Data Sharing and Transfers
We do not sell or trade your personal information.
We may share your data with:
Authorized third-party service providers (e.g., payment gateways, email services) under binding contracts
Local trek partners and guides, where necessary for operational purposes
Legal or regulatory authorities, when required by law
All data shared is done with adequate safeguards to ensure privacy and confidentiality.
6. Data Security and Storage
We take reasonable technical and organizational steps to protect your data, including:
Encryption of sensitive information during transmission
Secure servers and firewall protection
Restricted access based on role and responsibility
Data is stored for no longer than necessary to fulfill the purpose for which it was collected, except when required by law.
7. Children’s Data
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data of minors without the consent of a lawful guardian.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, understand user behavior, and optimize our content and services. You can control or disable cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in law or our practices. The latest version will always be accessible on our website. You will be notified of any significant changes before they take effect.
10. Contact Us
If you have any questions about this Privacy Policy, or if you wish to exercise your data rights under the Digital Personal Data Protection Act, 2023, please contact